KYC Policy (Know Your Customer)

Objective:
ZEW implements a Know Your Customer (KYC) procedure to ensure that the NGOs receiving funds are properly verified and comply with applicable laws and regulations, including anti-money laundering (AML) measures. ZEW also requires detailed information from donors in accordance with legal requirements for anti-money laundering protection (AML).

Legal Reference:
ZEW fully complies with Law No. 83/2017, dated August 18, which establishes measures to combat money laundering and terrorist financing (AML/CTF), in line with the requirements of Regulation (EU) No. 2015/847, which sets out requirements for the identification and verification of financial transactions. This KYC process ensures that ZEW complies with legal obligations, preventing illicit practices and maintaining a high standard of integrity and transparency in fund management.

Verification of Partner NGO

ZEW conducts a thorough verification process for the NGOs receiving the funds raised. This procedure ensures that all partner organizations are properly registered and comply with the applicable legislation.

Required information for NGO verification:

NGO Name
Primary Contact Person (Full Name)
Job Title
Contact Email
Contact Phone Number
Official Address
Country of NGO Registration

Legal Documentation:

Official NGO Registration Certificate
Governing Documents (Bylaws, Articles of Association)
Annual Budget (current year)
Bank Account Verification (official account of the NGO)
Fund Management & Allocation Policy

Donor Verification

To comply with anti-money laundering (AML) requirements and ensure transparency in donations, ZEW requires donors to provide the following mandatory personal information:

Full Name
Date of Birth
Country of Residence
Tax Identification Number (NIF or VAT Number)
Full Address

For companies, ZEW also requires:

Company Name (legal entity name)

Policy Review

This KYC Policy will be reviewed annually or whenever there are:

Significant legislative changes affecting KYC or anti-money laundering (AML) regulations.
Changes in ZEW's operational risks, including new types of donors, partners, or regions of operation.
New compliance requirements, such as new payment methods or expansion into new countries with different legal frameworks.
Updates to sanctions lists or regulations affecting financial transactions.

The KYC Policy will be updated to ensure continued compliance with applicable laws and to address emerging risks in fund management and donor relations. All updates will be communicated to relevant team members, and training will be provided where necessary to ensure compliance.